Privacy Policy for Toptoys.pk

Last updated: 28 November 2025

1. Introduction

Welcome to Toptoys.pk (the “Website”, “we”, “us”, or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase on Toptoys.pk.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

a) Information You Provide Directly

  • Full name
  • Email address
  • Shipping address, billing address
  • Phone number
  • Order details (products ordered, size, options, etc.)
  • Payment confirmation (handled via payment gateway — sensitive payment details are not stored by us)
  • Account information (if you create an account)

b) Automatically Collected Information

  • IP address
  • Browser type, device type, operating system
  • Pages viewed, products viewed, items added to cart / wishlist
  • Referring website, date/time of visit, browsing activity

c) Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect data about how you use the Website. This helps us:

  • Improve site functionality and performance
  • Provide personalized product recommendations
  • Remember your preferences (e.g. language, currency)
  • Support analytics and marketing

3. Why We Collect & Use Your Information

We use your information for the following purposes:

  • Process and fulfill orders (shipping, billing)
  • Communicate with you (order updates, customer support, newsletters if opted in)
  • Improve our website, products, and user experience
  • Detect fraud or other misuse
  • Send marketing/promotional offers (only if you opt in)

4. Sharing Your Information

We may share your personal information with:

  • Service providers / third-party processors: payment gateways, shipping providers, email marketing tools, analytics services — strictly to fulfill orders or operate the website.
  • Legal or governmental authorities — if required by law or to protect rights, property, or safety.
  • With your consent — when you explicitly agree to share, e.g. for marketing or third-party offers.

We do not sell or rent your personal information to third parties.

5. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage method is 100% secure — so while we strive to safeguard your data, we cannot guarantee absolute security.

6. Your Rights

Depending on applicable laws and where you reside, you may have the following rights:

  • Access your data — request a copy of information we hold about you
  • Rectification — correct or update inaccurate or incomplete personal data
  • Deletion — request deletion of personal data (subject to legal or business retention requirements)
  • Restrict or object to processing
  • Opt out of marketing communications

To exercise any of these rights, contact us using details below.

7. Children’s Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you discover that a child under 13 has provided us with personal data, please contact us — we will delete that information promptly.

8. Policy on Updates

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. Your continued use of the Website after any changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or want to exercise your data rights, contact us at:

Email: contact@toptoys.pk
Phone: +92 331 6335456

You can add this Privacy Policy page to your website’s footer or menu (common place is footer under “Privacy Policy”).